MOXē by US Foods vs BoxNCase: Which Digital Buying Hub Fits Your Operation?

If you buy from US Foods, you have likely heard about US Foods MOXē. Think of MOXē as a digital command center built for US Foods customers in the foodservice industry. It pulls ordering, inventory counts, pricing, and support into one one-stop shop so you control food cost and save time. If you also source from marketplaces like BoxNCase, you are comparing two different e-commerce ideas: a single-distributor platform vs a multi-supplier marketplace.

What is MOXē?

MOXē is the mobile app and web hub from US Foods (HQ in Rosemont, IL). It connects directly to your account at usfoods.com and gives you:

• Real-time pricing and product information for your contracted items

• Easy reorders from a personalized shopping list

• Delivery status so you can track deliveries without calling your rep

• Integrated MOXē inventory tools to trim waste with quick inventory counts

• Usage analytics that surface spend, top SKUs, and new products that match your menu

It is more than a cart. The platform’s core functions combine purchasing and insight so managers can tighten prep lists, reduce shrink, and raise contribution margins.

Why MOXē matters

• Labor savings: Faster order guides, barcode scans, and template orders free up hours each week.

• Food cost control: Side-by-side cost views and contract flags help you pick the best pack size.

• Business tools: Downloadable reports, invoices, and credits support clean bookkeeping.

• Reliability: The team ships frequent updates and bug fixes to keep the mobile app smooth.

Need help? MOXē surfaces your rep’s phone number and service contacts right inside the app.

How BoxNCase differs

BoxNCase is an independent B2B marketplace of distributors and brands. It shines when you want fast movers, local snacks, or fill-ins outside your broadliner. You get clear case pricing, quick shipment options, and flexible minimums. Many operators pair a broadline partner that runs on MOXē with BoxNCase to diversify the supply base and protect menus.

Your goalPick MOXē when…Add BoxNCase when…Tight control of food costUS Foods is your primary, you want contract compliance and real-time dataYou need niche items, local brands, or backup supply from multiple distributorsSpeed and laborYou want structured guides, quick shopping list reorders, and integrated inventory countsYou want rapid top-offs and small minimums for specials or eventsVisibilityYou want to track deliveries and see product information tied to invoicesYou want marketplace comparison and opportunistic deals

MOXē feature tour

1. Ordering and e-commerce experience
   Build a custom shopping list by station or daypart. See real-time availability and contract flags, plus allergen and nutrition facts inside the product information panel. Substitute items are suggested during shortages.

2. Inventory and waste control
   Use MOXē inventory to run quick inventory counts on a tablet or the mobile app, then generate suggested orders that line up with par levels. The result is leaner coolers and better cash flow.

3. Analytics and insights
   MOXē trend charts show changes in food cost, spend by category, and price swings. Managers can identify high-variance SKUs and switch to better packs before waste creeps in.

4. Operations and support
   View routes and track deliveries, request credits, and message support without leaving the order. Contact your rep with one tap on the listed phone number. Regular updates and bug fixes keep workflows stable across phones and tablets.

When MOXē is the right call

• US Foods covers most of your weekly order and you want tighter control over pricing and compliance.

• You want a reliable one-stop shop to streamline tasks, reduce touches, and document every PO.

• You prefer a direct connection to a national network with deep fill rates and consistent cut times.

When to layer BoxNCase

• You want extra flexibility from multiple distributors for specials, local brands, or short-run promotions.

• You need marketplace style e-commerce for quick case buys and transparent shelf pricing.

• You want to diversify sources to safeguard the menu during supply swings.

Practical rollout plan

1. Activate MOXē for every manager and train on order guides, shopping list templates, and inventory counts.

2. Set a weekly dashboard review for food cost and top movers.

3. Add BoxNCase for categories where you need speed or variety, then compare landed cost vs contract.

4. Publish a contact sheet with your US Foods rep’s phone number and BoxNCase vendor support to keep decisions fast.

Bottom line

MOXē turns your US Foods relationship into a digital advantage with real-time data, inventory tools, and dependable support from usfoods.com. BoxNCase widens your choices with a marketplace of suppliers. Most operators win by using both: MOXē for structured purchasing with your primary broadliner, and BoxNCase for agile fills and discovery. That mix reduces waste, lowers food cost, and gives your team true control over the buying cycle.